DTS Backup Health Check

Data is a company's most important asset and elementary to any business activity. Protecting data from loss or destruction is essential. But even when systems are procured and installed for this purpose, there is often a lack of time, resources and expert know-how to comprehensively manage the infrastructures and individual solutions. Not to mention adapting to changing requirements in the future. With the DTS Backup Health Check, we proactively support you in reviewing your backup hygiene.

Matthias Behrens
Sales Specialist - Cloud
+49 5221 1013-704 Contact

USP's

Regular inspection & review of log files for anomalies

Check for new firmware updates

Notification of necessary updates & appropriate installation of patches (quarterly)

Updates & patches are applied after consultation with or approval by the customer at agreed maintenance windows and requires active manufacturer support

Regular checking of backup reports and proactive notification of incidents that occur

First preliminary analysis of the incident by DTS backup experts

Maintenance of customer documentation in the DTS tools

The service

Our DTS Backup Health Check in detail:

Optional, additional service: DTS Backup Recovery Service
With the DTS Backup Recovery Service, we support you in restoring data from your backup so that it can be used by your applications without any problems. You have access to a broad and deep know-how through our DTS specialists. This service requires the DTS Backup Health Check.
 

  • Restoration of different backup types 
    • Virtual machines 
    • Applications & databases
  • Bare metal systems
  • Timely restore of the above backup types 
  • 9/5 Service
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    Matthias Behrens
    Sales Specialist - Cloud
    matthias.behrens@dts.de+49 5221 1013-704
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    How to reach us:

    Support

    Hotline

    To open a ticket, simply call our 24/7 hotline:
     

    +49 5221 101 303-2

    Email

    To open a ticket, simply email us with your technical issue:
     

    support@dts.de

    Web frontend

    Enter new tickets in the web frontend, view and classify all open tickets etc.

    support.dts.de

    Remote support

    Enables remote connections to your endpoints:
     

    support-remote.dts.de

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