DTS Managed Firewall Services

DTS Managed Firewall Services

The rapidly growing threat landscape demands sustained attention and smarter, more responsive services for your IT security. We offer a service of this sort with our DTS Managed Firewall, as an ideal complement to your cyber security strategy. The following modular components allow you to combine the components you prefer to suit your individual needs.

Alexander Wyrwol
Head of Sales - Cyber Security
+49 5221 1013-741 Contact

USP's

24/7 operation & monitoring with no staffing required of you

Immediate threat response by certified experts

Automatic & detailed reporting

Avoidance of expensive training & certification measures

Overview of the monitored systems & applications

Clearly defined services & costs

Always up-to-date on potential security risks

Maximum control over your network

24/7 DTS Security Operations Center (SOC)

The service

Our DTS Managed Firewall Services in detail:

DTS Next-Generation Firewall (NGFW) Basic Administration

  • Support for rule systems
    • Configuration
    • Plausibility check for changes
  • General support
    • VPN configuration
    • Support in the implementation of PAN-OS updates/fixes.

(DTS NGFW Basic Administration is also available with a hardware appliance).

DTS Next-Generation Firewall (NGFW) Backup Support

  • Daily backup of the appliance configuration
  • Configuration recovery support
    • 1-hour remote recovery support


DTS Next-Generation Firewall (NGFW) Health Check

  • Active monitoring of the appliances by DTS Monitoring
    • Setup of monitoring including notifications in case of error messages
  • Quarterly review
    • Best practice assessment of the policy including evaluation and suggestions for improvement
  • Checking of the operating system (PAN-OS)
  • Recommendations regarding release change
    • Recommended PAN-OS Release
    • Recommended GlobalProtect Release
    • Recommended User ID Agent Release
  • Permanent technical contact for control of the PAN-OS and the BPA​​​​​
Customers
Sectors

    Related solutions & services

    Product

    Next-Generation Firewall

    Product
    Product

    DTS Security Operations Center (SOC)

    Product
    Product

    DTS Advanced Endpoint Protection (managed service)

    Product
    Product

    Endpoint Security

    Product

    Let's have a talk!


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    Alexander Wyrwol
    Head of Sales - Cyber Security
    alexander.wyrwol@dts.de+49 5221 1013-741
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    How to reach us:

    Support

    Hotline

    To open a ticket, simply call our 24/7 hotline:
     

    +49 5221 101 303-2

    Email

    To open a ticket, simply email us with your technical issue:
     

    support@dts.de

    Web frontend

    Enter new tickets in the web frontend, view and classify all open tickets etc.

    support.dts.de

    Remote support

    Enables remote connections to your endpoints:
     

    support-remote.dts.de

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    The DTS Cloud Portal is our platform for you to easily and flexibly add and manage your DTS Cloud products and services. The intuitive platform allows you to configure selected products individually and thus adapt them exactly to your requirements.