Our Managed Services

All DTS managed services at a glance:

Automation & Optimization

Conserving resources through automation, greater efficiency in IT operations, streamlining IT processes, future-oriented IT strategies & optimization of IT infrastructure

Backup Health Check

We proactively support you in checking your backup hygiene!

Cloud Access & ISP

Development of a tailor-made strategy for reliable & secure cloud connection, requirements-based networking and optimization of data lines

Cloud Infrastructure

Flexible & scalable cloud infrastructure in certified German data centers, all GDPR-compliant and with computing power, storage, network & security resources as required

Cloud Security

The cloud is the future? But only "in secure"! With our concepts, solutions and services, we want to help you make the most of the potential of the cloud and at the same time find holistically secure environments and platforms.

Connectivity

Secure, mobile, high-performance, stable networking, with customized scenarios & leading cyber security

Data Management & Protection

Store data in a highly available & consistently secure manner, whether in your own data center or in the cloud

DDoS Multilayer Protection

As DTS, we provide you with continuous protection against DDoS attacks as a managed service with our market-leading solution.

Desktop as a Service (DaaS)

Do you need a digital virtualization and work environment without compromises, with top performance, top technologies and at top prices?

Device as a Service

State-of-the-art devices, including the latest software & IT security, further added value services and everything on a monthly basis & from a single source!

Digital Workplace

Establishment of the digital workplace & implementation of mobility initiatives, with modular & customized solutions

Disaster Recovery

Holistic & customized disaster recovery concept for maximum availability

DTS Cloud

DTS Managed Multi Cloud from our own high-performance data centers, with state-of-the-art IT infrastructure, resilience, leading IT security & 24/7 operation with on-site technicians

DTS Cockpit

SEE, UNDERSTAND, ACT, VALIDATE & OPTIMIZE everything in your IT landscape centrally with the 24/7 Security Operations Platform. As your personal security coach, we take your IT security to a new level - all-in-one & as a managed service!

DTS Identity

One platform. All identities. Our platform for central IAM & CIAM is a single, secure portal for users & apps - for entire companies, their connections & customers. DTS Identity combines access control and rights & profile management - scalable from the German, certified DTS Cloud!

DTS Network Access Control (NAC)

Leading Zero Trust Network Access, for 20 years, through maximum visibility, control & monitoring of networks!

 

DTS Security Operations Center (SOC)

The DTS SOC provides a central IT security control center for 24/7/365 protection of your IT environment. It comprehensively monitors your IT infrastructure, collects, processes and analyzes data, searches for anomalies and attacks and manages possible countermeasures - proactive and preventive detection and response!

DTS Stadtwerke Cloud

Customer loyalty through the provision of flexible cloud storage for photos, videos, music & documents - a cloud developed with municipal utilities for public utilities

E-Mail Encryption

The secure exchange of emails should be a top priority, especially in terms of compliance. We enable simple and at the same time holistically secure email communication.

E-Mail Security

Together with our long-standing partner Proofpoint, we provide you with the world's leading solution for defending against targeted email attacks.

Endpoint Security

With Cortex XDR Prevent and Cortex XDR Pro from Palo Alto Networks, we offer you next-level detection and response - the only real, sustainable evolution of "antivirus".

Hardware Security Modul

An HSM is a dedicated crypto processor that has been specially developed to protect encryption keys over their entire life cycle. We help you to protect your cryptographic infrastructure with the help of HSMs.

Hyper Converged Systems

Consolidation of network, servers & storage into one unit for easy scaling and sustainable cost & administrative savings

Incident Response Service

We are your emergency response team! We have the necessary resources, experts and in-depth specialist knowledge, regardless of the IT infrastructure and incident in question!

Industrial Security

As DTS, we support you in every area of industrial security and make your IT future-proof - cybersecurity expertise, visibility, diagnostics, analysis and defense for your production environment.

Infinipoint Device Identity as a Service (DIaaS)

DIaaS provides the missing piece of the Zero Trust security model puzzle: the integrity of the device as a link between user identity and the application.

Information Security

We pursue a holistic approach to information security that considers not only technical but also infrastructural, organizational and personnel issues. We advise you, starting with the strategy, the corresponding guidelines and the resulting processes through to workshops about NIS2 and IT security solutions.

Managed Cloud Services

Modular, flexible and scalable services for planning & migration to the cloud or for 24/7 operation of your cloud environment

Managed Detection and Response (MDR)

Responding to modern threats requires new technologies, processes and expertise around the clock. Can you build and operate a highly skilled 24/7/365 team to ensure adequate threat detection and response? Managed Detection and Response (MDR) with DTS is the ideal solution for you.

Managed Firewall Services

The Managed Firewall Services from DTS are the ideal addition to your cybersecurity strategy. The modular components enable a customized combination of your preferred components.

Managed Infrastructure

Consulting, development and operation of high-performance IT infrastructure, incl. IT security, checks and support

Managed Kubernetes

Central management & orchestration of containers, Kubernetes clusters & workloads combined with reliable, secure operations and managed services

Managed Network

State-of-the-art network and components, including added service values and everything on a monthly basis & from a single source!

Managed Services for HPE Aruba Network LAN

We support you in every area of HPE Aruba Network LAN!

Managed Services for HPE Aruba Network WLAN

We support you in every area of HPE Aruba Network WLAN!

Managed Services for HPE Storage & SAN

We support you in every area of HPE Storage & SAN!

Managed Services for VMware Infrastructure

Review of the VMware environment, including health checks, updates & patches as well as reports & recommendations

Managed VM

Do you need a digital virtualization and work environment without compromises, with top performance, top technologies and at top prices?

Microsoft O365

O365 as an important component in your multi cloud solution & digitalization

Mobile Device Management (MDM)

Unify the management of all your mobile endpoints, including central application setting and compliance policies

Monitoring

Modern monitoring as a central platform for all OT & IT events, as partial or complete monitoring and diagnostics for your cross-site, IT-supported systems.

Multi Factor Authentication

With our cloud-based, market-leading multi-factor authentication, we protect you from unauthorized access.

NetScaler Health Check Service

Analysis & evaluation of your Citrix ADC NetScaler load balancer, including health checks, configuration, log files as well as historical performance data & recommendations for performance improvement

Next-Generation Firewall

The most effective protection starts with a modern firewall that supports a prevention-focused, intelligent architecture. The leading Palo Alto Networks Next-Generation Firewall has been a leader in this field for 15 years and is constantly setting new standards.

Offensive Security Services

We offer you various cyber security assessments that put our experienced, certified IT experts in the role of an attacker. By simulating realistic and up-to-date attacks, your company is put to the test in order to uncover actual security gaps.

Patch & Client Management

With our Patch & Client Management, all processes, from rollout to necessary updates to ongoing administration, can be completely standardized and automated!

Private Cloud

A wide variety of scenarios in the private cloud, from setup to operation, from our DTS Managed Private Cloud to dedicated and secured cloud environments

Professional Services

No matter where you are in terms of cybersecurity, we will help you, even if you are just starting out - across the entire lifecycle, from idea and strategy, through planning and integration, to operations.

Public Clouds (AWS, Azure, GCP)

Development of a holistic cloud strategy in connection with the large hyperscalers & modular managed services

Red Teaming Services

Do you know the security deficits in your company? Only through transparency can you check whether security measures are intact and where gaps exist. With our Red Teaming Service, we now offer continuous and individual assessments in which experienced and certified experts take on the role of the attackers.

Secure Access Service Edge (SASE)

The SASE concept offers a comprehensive, secure, cloud-based, software-defined access solution for digital business transformation. It combines network and security services in a unified platform to protect users, applications and data everywhere.

Security Awareness Training

The “human factor” is a popular goal. For this reason, security awareness training is essential to reduce the likelihood of successful attacks through effective simulations and further training measures. Our Proofpoint Security Awareness Training (PSAT) is unique in this field!

Security Information and Event Management (SIEM)

SIEM is a great prevention approach. LogRhythm's impressive security intelligence platform, a leader in the Gartner SIEM Magic Quadrant, detects anomalies in real time with the ability to take immediate remediation and prevent high-impact threats. As a LogRhythm Services Authorized Partner, we provide you with this solution and thus proactive cyber protection.

Storage as a Service

State-of-the-art storage with the fastest all-flash technology, customized as a pay-per-use model or monthly fee, with defined expansion options, supplemented by capacity, performance, update & release management as well as regular service reviews!
 

Support Bundle

IT hardware, looked after by DTS Support, including maintenance & monitoring

 

User Helpdesk

DTS as the central contact point for all support inquiries, accessible via hotline, email, web frontend

Virtualization / SDDC

Server, client, network, storage virtualization as a core technology for “cloud” to enable and accelerate the delivery of services, applications & resources

 

Vulnerability Management Service

We offer the leading solution in the field of vulnerability detection and help you significantly to identify IT vulnerabilities quickly and effectively so that you can then fix them - refined with important DTS added value as a managed service!

Contact
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How to reach us:

Support

Hotline

To open a ticket, simply call our 24/7 hotline:
 

+49 5221 1013-032

Email

To open a ticket, simply email us with your technical issue:
 

support​@​dts.de

Web frontend

Enter new tickets in the web frontend, view and classify all open tickets etc.

support.dts.de

Remote support

Enables remote connections to your endpoints:
 

support-remote.dts.de

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The DTS Cloud Portal is our platform for you to easily and flexibly add and manage your DTS Cloud products and services. The intuitive platform allows you to configure selected products individually and thus adapt them exactly to your requirements.